PowerXL Vortex Air Fryer FAQs

Can I prepare foods other than fried dishes with my PowerXL Vortex Air Fryer?
You can prepare a variety of dishes, including steaks, chops, burgers, and baked goods. See the PowerXL Vortex Air Fryer Recipe Guide.


Is the PowerXL Vortex Air Fryer good for making or reheating soups and sauces?
Never cook or reheat liquids in the Unit.


Is it possible to shut off the Unit at any time?
Press the Power Button once or remove the Basket.


What do I do if the Unit shuts off while cooking?
As a safety feature, the PowerXL Vortex Air Fryer has an Auto Shut-Off device that prevents damage from overheating. Remove the Basket and set it on a heat-resistant surface. Allow the Unit to cool down. Remove the Power Cable from the outlet. Once cool, plug the Power Cable back into the socket. Restart by pressing the Power Button.


Does the Unit need time to heat up?
If you are cooking from a cold start, add 3 mins. to the cooking time to compensate.


Can I check the food during the cooking process?
You can remove the Basket at any time while cooking is in progress. During this time, you can shake the contents in the Basket if needed to ensure even cooking.


Is the PowerXL Vortex Air Fryer dishwasher safe?
Only the Fry Tray is dishwasher safe. The Unit itself, which contains the heating coil and electronics, should never be submerged in liquid of any kind or cleaned with anything more than a warm, moist cloth or nonabrasive sponge with a small amount of mild detergent.


What happens if the Unit still does not work after I have tried all the troubleshooting suggestions?
Never attempt a home repair. Contact customer service and follow the procedures set forth by the guarantee. Failure to do so could render your guarantee null and void.